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Talent
TeleQuest utilizes a sophisticated, web-based, multi-media selection tool designed specifically for customer contact positions. It walks our potential TeleSales and Customer Service Reps through realistic scenarios via the Internet, allowing them to "play the part" they will play for real should they be hired.
In addition, we measure and evaluate candidates'...
- Computer skills
- General learning
- Problem-solving capabilities
- Influence, persuasion and competitive positioning
- Rapid Information Processing/Multi-tasking skills
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