TeleQuest - Outsourced Customer Contact Solutions

TeleQuest, telemarketing and customer lead list generation services
TeleQuest, telemarketing and customer lead list generation services

Global Marketing Solutions Provider

             
Why Outsourcing Makes Sense

Why Outsourcing Makes Sense
 
Drivers Behind Today's Outsourcing Decisions
Home > Reduce Operating Costs

Reduce Operating Costs

Companies that try to do everything themselves may incur vastly higher research, development, marketing and deployment expenses, all of which are passed on to the customer.

Benefit expenses alone add 20% to 30% to the cost for a permanent employee. Add to that unemployment insurance, workers compensation insurance, office space, equipment, software, continuous training, human resources overhead, payroll taxes, etc. and the cost can be as much as 40% to 50% more for a permanent employee versus outsourcing.

An outside provider's lower cost structure, which may be the result of a greater economy of scale or other advantage based on specialization, reduces a company's operating costs and increases its competitive advantages.
Accelerate Reengineering Efforts Access To World-Class Capabilities Function Difficult To Manage
Improve Company Focus Reduce Operating Costs Resources Not Available Internally
     
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